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  • #1 Manila Florist, Online Flower Delivery in the Philippines. Send Roses, Tulips, Sunflowers, Orchids, Gift Baskets, and more.

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HELP DESK

How to Order

Payments

Delivery Information & Rates

How will I be updated about my order?

 

First time to shop online? Our online store will guide you in every step of your checkout process. Your security is our utmost priority and this site has encryption to keep your personal information safe.

We accept all local and international debit and credit cards. Your information is secured and anonymous since we are using 2CHECKOUT as credit card payment gateway, one of the safest ways to pay online! You can pay instantly with your debit / credit card or PayPal at 2CHECKOUT secure payment platform. 

We also have offline payment modes. Money Transfer options such as M Lhuiller, LBC Remittance, Palawan Express, Cebuana, MoneyGram, Western Union, and direct bank transfer / deposit to our BDO (Banco de Oro) account.

What are you waiting for? Scroll down and read the short tutorial on how to place an order on our website.

 

How to Order Online

OPTION 1: ALL DEBIT / CREDIT CARDS (EXCEPT MASTERCARD)

1. Click on the product you like, add your message for the recipient, select a delivery date, add to cart and and click the "Proceed to Checkout" button checkout.jpg (or "Continue Shopping" if you want to purchase more products).

2. Fill up the required fields at our website (you can "check out as guest" or create an account if you wish). 

3. Choose the payment option DEBIT / CREDIT CARD

4. You will be redirected to 2CHECKOUT secure payment getaway where you can settle the payment.

5. As soon as your payment is received we will confirm your order, you will receive an order number and we will email you.

6. Lastly you will receive an an email update with order status AWAITING SHIPMENT. 

7. Your order is confirmed. We will proceed to deliver your order on the date your have scheduled at our online store. 

 

OPTION 2: MASTERCARD

1. Click on the product you like, add your message for the recipient, select a delivery date, add to cart and and click the "Proceed to Checkout" button checkout.jpg (or "Continue Shopping" if you want to purchase more products).

2. Fill up the required fields at our website (you can "check out as guest" or create an account if you wish). 

3. Choose the payment option MASTERCARD.

4. You will receive an order number.

5. A separate PayPal invoice will be sent manually to your email so you can settle the payment with your MasterCard. Our Payment processor for MasterCard is Paypal. You don't need to create a Paypal account to pay. Kindly wait for our email with the invoice to pay.

6. Once your payment has been received and verified, we will confirm your order by emailing you a new notification with order status AWAITING SHIPMENT.

7. Your order is confirmed. We will proceed to deliver your order on the date your have scheduled at our online store.

 

OPTION 3: BANK DEPOSIT to our BDO BANK ACCOUNT with Bank Mobile APP, Online Banking, Over The Counter or GCash

1. Click on the product you like, add your message for the recipient, select a delivery date, add to cart and and click the "Proceed to Checkout" button checkout.jpg (or "Continue Shopping" if you want to purchase more products).

2. Fill up the required fields at our website (you can "create an account" or "check out as guest").

3. Choose the payment option BANK DEPOSIT TO OUR BDO ACCOUNT

4. Our Bank Account details will show up and you will receive an order number. We will email you as well.

5. Make a deposit over the counter or an online bank transfer to our bank account to complete your order.

6. Take a picture or screenshot of the payment and send it to our email indicating your order number: sales@flowerdeliveryphilippines.net

7. We will acknowledge your proof of payment sending you an email update with order status AWAITING FULFILMENT.  

8. Once the full amount of your order has been credited to our bank account, we will confirm your order by emailing you a new notification with order status AWAITING SHIPMENT.

9. Your order is confirmed. We will proceed to deliver your order on the date your have scheduled at our online store.

 

OPTION 4: MONEY TRANSFER (Western Union / M Lhuiller / LBC Remittance / Palawan Express / MoneyGram / Cebuana):

1. Click on the product you like, add your message for the recipient, select a delivery date, add to cart and and click the "Proceed to Checkout" button checkout.jpg (or "Continue Shopping" if you want to purchase more products).

2. Fill up the required fields at our website (you can "create an account" or "check out as guest").

3. Choose the payment option MONEY TRANSFER

4. Our Money Transfer details will show up and you will receive an order number. We will email you as well.

5. Send us your money transfer with Western Union, M Lhuiller, LBC Remittance, Palawan Express, MoneyGram, Cebuana.

6. Take a picture or screenshot of the payment and send it to our email indicating your order number: sales@flowerdeliveryphilippines.net

7. We will acknowledge your proof of payment sending you an email update with order status AWAITING FULFILMENT.  

8. Once the full amount of your order has been claimed, we will confirm your order by emailing you a new notification with order status AWAITING SHIPMENT.

9. Your order is confirmed. We will proceed to deliver your order on the date your have scheduled at our online store.

 

Payments

 1. All Local and International Debit / Credit Cards accepted.

 

2. Bank deposit over the counter or online banking transfer to our BDO account.

bdo4.jpg15.jpg

For BDO Bank Deposit / Transfer option, please note we can only deliver your order once the payment is verified and the total amount of your order is visible in our bank account. Kindly send your payment in advance to guarantee delivery on the desired delivery date.  

3. Money Transfer options such as MLhuiller, LBC remittance, Palawan Express, Cebuana, MoneyGram, Western Union.

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For Money Transfer option, please note we can only deliver your order once the payment is claimed. Kindly send your payment in advance to guarantee delivery on the desired delivery date.

   

Delivery information and Rates

Your order will be delivered on the scheduled delivery date, no exact delivery time.

- Deliveries will be from 10 am to 9 pm. Monday to Sunday. 

- Deliveries to office addresses will be prioritised and completed before 5 pm.

Although we will always try to accommodate your request, please note we can't guarantee delivery at specific times of the day due to the unpredictable traffic, and especially on Peak Season due to bulk orders (Valentine's, Mother's Day and Christmas). Your order will be delivered within the day.

Please advise us if the delivery address is an office.

Always make sure that there is someone to receive your order at the address provided.

Please be careful in supplying the correct delivery address and mobile phone number of the recipient to avoid delays and unnecessary redeliveries. We would appreciate it if you could add pertinent landmarks on the delivery instructions.

Once your order is received, the following updates / order status will be sent via email:

AWAITING FULFILLMENT:

Your order has been received and undergoing review. Once order is approved, your order will be updated to Awaiting Shipment.

AWAITING SHIPMENT:

Your payment has been received and your order is confirmed. Your order will be dispatched on the scheduled delivery date.

SHIPPED:

Order has been dispatched. Your flowers are on the way.

COMPLETED:

Your order has been delivered.

*IMPORTANT:

All Order status and updates notifications will be sent via email.

We can not entertain Facebook, Instagram, Text or Calls update requests due to bulk orders. Please wait for our email updates. 


 METRO MANILA (NCR):

Manila, Quezon City, Pateros, Caloocan, 

Las Piñas, Makati, Malabon, Mandaluyong, 

Marikina, Muntinlupa, Navotas, Parañaque, 

Pasay, Pasig, San Juan, Taguig, Valenzuela

FREE SAME DAY DELIVERY

CUT OFF TIME 4 PM

 

Greater Metro Manila I:

Rizal, Bulacan, Cavite

SAME DAY DELIVERY

CUT OFF TIME 3 PM

600 PHP DELIVERY FEE

Greater Metro Manila II:

Laguna, Pampanga

SAME DAY DELIVERY

CUT OFF TIME 12 NOON

850 PHP DELIVERY FEE

Other Luzon areas / Visayas / Mindanao

NO FRESH FLOWERS ARE AVAILABLE

ONLY SELECTED PRODUCTS AVAILABLE → NATIONWIDE CATEGORY ONLY

Deliveries are being delayed due to lack of flights / Pandemic travel restrictions

Other Luzon areas:

3 DAYS TRANSIT TIME

850 php Delivery fee


Visayas:

7-10 DAYS TRANSIT TIME

900 php Delivery fee 

Mindanao:

7-9 DAYS TRANSIT TIME

900 php Delivery fee 

 

ONLY SELECTED PRODUCTS AVAILABLE → NATIONWIDE CATEGORY ONLY

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