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HELP DESK

How to Order

Payments

Delivery Information & Rates

 

First time to shop online? Our online store will guide you in every step of your checkout process. Your security is our utmost priority and this site has encryption to keep your personal information safe.

We accept offline payments for clients without credit cards such as Bank Deposit or Money Transfer. For credit card payments your information is secured and anonymous since we are using 2CHECKOUT and PAYPAL as the credit card payment gateways, the safest ways to pay online! 

What are you waiting for? Scroll down and read the short tutorial on how to place an order on our website.

 

How to Order Online

Choose option 1, 2, 3 or 4.

OPTION 1.) CREDIT / DEBIT CARD ➪ instant payment with 2Checkout

1. Click on the product you like, add your message for your special someone, add delivery date, add to cart and and click the "Proceed to Checkout" button checkout.jpg

 (or "Continue Shopping" if you want to purchase more products).

2. Fill up the required fields at our website: 

 Billing details: Your personal details / address.

 Shipping details: The details of the recipient of the flowers and the Philippine delivery address where you want to send them. 

3. Choose the payment option "CREDIT / DEBIT CARD (instant payment with 2Checkout). 

4. You will be redirected to 2Checkout secure payment getaway.

5. Fill up the required fields at 2Checkout payment page and submit payment.

6. As soon as payment is received you will be notified by email, we will confirm your order by changing its status to "AWAITING SHIPMENT" and we'll proceed to deliver your flowers as scheduled.

OPTION 2.) BANK DEPOSIT (BDO - Banco de Oro)

OPTION 3.) MONEY TRANSFER (Mhluiller / LBC / Palawan Express / XOOM / MoneyGram / Western Union / Coins.ph)

1. Click on the product you like, add your message for your special someone, add delivery date, add to cart and and click the "Proceed to Checkout" button checkout.jpg

 (or "Continue Shopping" if you want to purchase more products).

2. Fill up the required fields and select payment mode.

If you select Bank Deposit, our BDO account will show up, you will receive an order number and you'll just need to make your payment over the counter at your bank or via BDO / mobile app.

In case you select Money Transfer, our payment details will show up, you will receive an order number too and you'll just need to make your money transfer to LBC, MLhuiller, Palawan Express, XOOM, MoneyGram or COINS.PH    

3. Email us a picture of the paid deposit slip (or screenshot) with your order number and we'll be back to you during business hours to confirm your order.

  • IMPORTANT: All proof of payments must be sent to our email: sales@flowerdeliveryphilippines.net

4. Once order is confirmed, your order status will be changed to "AWAITING SHIPMENT", you will be notified by email and we'll proceed to deliver your flowers as scheduled. 

OPTION 4.) CREDIT / DEBIT CARD ➪ Request Paypal invoice (it will be sent during our office hours)

1. Click on the product you like, add your message for your special someone, add delivery date, add to cart and and click the "Proceed to Checkout" button checkout.jpg

 (or "Continue Shopping" if you want to purchase more products). 

2. Fill up the required fields at our website: 

 Billing details: Your personal details / address. 

 Shipping details: The details of the recipient of the flowers and the Philippine delivery address where you want to send them. 

3. Choose the payment option "CREDIT / DEBIT CARD - Request PayPal invoice".  

Then we will send a PayPal invoice to your email.     

4. Wait for our email containing the PayPal invoice. It will be sent during our OFFICE HOURS.

5. Open the invoice in your email and click the Payment Link. You will be redirected to PayPal secure payment getaway.

6. Fill up the required fields at PayPal payment page and click “Ship to my billing address” in order to make the payment successfully. 

 (We will deliver to the Philippine delivery address you previously provided in our website).  

7. As soon as payment is received you will be notified by email, we will confirm your order by changing its status to "AWAITING SHIPMENT" and we'll proceed to deliver your flowers as scheduled.

 

Payments

 1. Major Credit / Debit Cards / 2Checkout / PayPal

 2checkout-1.png

 2. Bank Deposit:

- Banco de Oro (BDO)

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3. Money Transfers: 

- LBC Remittance

- MLhuillier

- Palawan Express

- COINS.PH

  14232473-642306049227891-6730894012660949188-n.jpg coins-ph-small-logo.jpg 

- Xoom

- Transferwise

- MoneyGram

- Western Union

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All payments must be received before 3 pm to deliver the flowers on the same day (Greater Metro Manila areas). We only deliver orders paid in full.

 

Delivery information and Rates

Deliveries will be 10 am - 9 pm. Monday to Sunday.

Deliveries to OFFICE addresses will be completed before 5 pm.

We do not accept exact delivery time requests. We deliver by route. You can choose the delivery date but not the exact time of delivery.

We will deliver your flowers within the day. We can not guarantee delivery time due to the unpredictable traffic. Please advise us if the delivery address is an office. We would appreciate it if you could add pertinent landmarks on the delivery instructions.

Always make sure that there is someone to receive your order at the address provided.

Please be careful in supplying the correct address and contact number of the recipient to avoid delays and unnecessary redelivery fees. (See Terms and Conditions for additional information).

Once your order is received, the following updates / order status will be sent via email:

AWAITING FULFILLMENT:

Your order has been received and undergoing review. Once order is approved, your order will be updated to Awaiting Shipment.

AWAITING SHIPMENT:

Your payment has been received and your order is confirmed. Your order will be dispatched on the delivery day.

SHIPPED:

Order has been dispatched. Your flowers are on the way.

COMPLETED:

Your order has been delivered.

*IMPORTANT:

All Order status and updates notifications will be sent via email.

We can not entertain Viber, Facebook and Instagram update requests due to bulk orders. Please wait for our email updates. 

 


 METRO MANILA (NCR) - order site wide

Manila, Quezon City, Pateros, Caloocan, Las Piñas Makati, Malabon, Mandaluyong, Marikina, Muntinlupa, Navotas, Parañaque, Pasay, Pasig, San Juan, Taguig and Valenzuela

FREE SAME DAY DELIVERY

(Monday to Sunday)

Greater Metro Manila (zone 1) - order site wide

Rizal, Bulacan, Cavite

SAME DAY DELIVERY

(Monday to Sunday)

P600 delivery fee

Greater Metro Manila (zone 2) - order site wide

Laguna, Pampanga, Tagaytay

SAME DAY DELIVERY

(Monday to Sunday)

P800 delivery fee

Other Luzon areas, Visayas and Mindanao

(Deliveries OUT OF GREATER METRO MANILA)

Order only products from category > FLOWERS NATIONWIDE

1 to 3 days delivery

(Monday to Saturday)

P800 delivery fee

 Includes box

 

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